Office Policies

We at Dawson Creek Dental Centre believe that clarity is the key to a good relationship. In an effort to ensure your appointments are as pleasant and predictable as possible, we would like to give you an overview of our office policies. Please feel free to call us with any questions you may have.

About Insurance Billing

Due to the Canadian personal privacy act, (we may be unable to access sufficient information from your insurance company regarding your dental plan.) It is your responsibility to know the details involved in your plan such as annual maximums, frequencies, and any other limitations. As a convenience to our patients our office will bill directly to the dental insurance company whenever possible.

Your Appointment Reminders

Please understand that it is your responsibility to keep track of your appointments. We do everything we can to remind you of them in adequate time for you to make arrangements or changes for that appointment. As a courtesy, we will call you the day prior to a booked appointment.

Our Cancellation Policy

Due to a continuous high demand in prime time appointment times, we require a minimum of 24 hours notice prior to your appointment should you need to reschedule or cancel an appointment. This is valuable time that the doctor has reserved for is you. In the case that insufficient notice is given, a $100 fee will be charged to you.

Our desire, for you to have a pleasant experience in our office. We strive to serve you to the best of our ability in helping you attain maximum dental health.

 

 


Call for an Appointment

7:00 am to 6:00 pm
Monday to Friday

Dawson Creek Dental Centre
1024-103 Ave
Dawson Creek, BC
Phone: 250-782-4440